Testimonials
Why Qsource is the Mission-Driven Solution for Healthcare Quality Improvement
At Qsource, we consistently deliver exceptional work and maintain the highest standards in healthcare services, as reflected in the positive feedback from our satisfied clients. Our passion for excellence fosters enduring partnerships and trust.
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Resonating Excellence:
Reviews and Testimonials from Valued Customers
We take immense pride in the positive feedback we receive from our valued customers. Our commitment to delivering excellence, professionalism, and innovative solutions to a diverse range of industries is unmatched. We continuously strive to exceed expectations and provide unparalleled service that consistently earns us high praise. At Qsource, customer satisfaction isn't just a goal, it's our greatest achievement.
"We recently had our annual survey. The survey included the investigation of four complaints, all of which were unsubstantiated with no deficient practice found. Additionally, we received one nursing deficiency, a few minor life safety findings, and achieved a medication error rate of less than 5%. I am so proud of our staff for this accomplishment. However, I wanted to personally thank you for knowledge, guidance, and education assisting us in achieving this success!"
- Ariel Bellamy, Administrator
Increasing Resident Comfort
"Throughout the project, which began on site in January 2023, the facility achieved a remarkable 1.6% reduction in facility-acquired pressure ulcers. This is an outstanding achievement, surpassing the original issue targeted threshold of 2.4%."
Lowering Staff Turnover
"By partnering with Qsource, our facility reduced staff turnover from 10.1% to an impressive 0%. This was achieved through a targeted initiative led by our Administrator, focusing on staff satisfaction. A key strategy was conducting job satisfaction surveys, which provided crucial insights into staff concerns and areas for improvement."
Reducing Resident Falls
"We started with the issue of an initial fall rate percentage of 38%. Through on-site assessment, a target was set to reduce it to 34.2%. However, we achieved a remarkable reduction with a rate of 21.6%. Additionally, we decreased falls, resulting in major injuries from an initial rate of 2.2% to 0%, exceeding our original goal of 2%."
