Elevating Healthcare Standards: A Recap of Qsource's Conference Season

As a leading quality improvement organization, we specialize in guiding healthcare entities of all sizes and types through the complex landscape of compliance pathways. From small physician practices to large government agencies, Qsource is dedicated to enhancing healthcare delivery across multiple settings.

At Qsource, we understand the challenges you face in navigating regulatory and compliance issues while striving for excellence in patient care. That's why we offer comprehensive assistance in areas such as regulatory compliance, quality measure and data reporting, educational content development, and outreach, as well as quality improvement and technical assistance.

Our commitment to excellence doesn't end there. Qsource actively participates in various healthcare conferences, where our esteemed attendees, including our CEO, VP of Growth, and division directors for QIO, ESRD, and EQRO, engage with industry leaders and experts. These conferences serve as invaluable platforms for networking and collaboration, allowing us to forge partnerships with facilities and decision-makers seeking quality improvement services for long-term care facilities.

During these conferences, our team of quality improvement experts actively seeks out new and innovative strategies from various sources. Whether it's visiting exhibit booths, networking with peers, or attending talks with top long-term care experts, we're always on the lookout for cutting-edge solutions to enhance healthcare delivery.

Looking ahead, we're excited about the upcoming events and speaker engagements on our calendar. As we prepare to exhibit throughout the country this summer, our focus will shift towards showcasing our services and initiatives within the industry. These events not only provide us with the opportunity to connect with experts but also to build trust and credibility among those seeking new opportunities to collaborate.

HIMSS 24 Conference: Revolutionizing Healthcare Through Technology

At the forefront of healthcare innovation, where technology revolutionizes patient care and operational efficiency, Qsource recently had the privilege of participating in the prestigious HIMSS 24 (Healthcare Information and Management Systems Society) Conference. Alongside industry leaders and visionaries, our CEO, VP of Growth, and Marketing Manager immersed themselves in the cutting-edge world of healthcare technology during the event held in Orlando, FL, from March 11 to 15, 2024. They explored several groundbreaking technologies, including virtual reality systems and the human element of AI, each poised to reshape the healthcare landscape.

The conference provided our team with invaluable insights for enhancing our internal systems and teams. We are already implementing some ideas from the conference, such as innovative booth designs, streamlined communication workflows, and digital marketing strategies.

One of the conference's main focuses was using technology to personalize the patient experience. Keynotes highlighted the importance of leveraging AI to drive real transformational change in healthcare delivery. We are particularly excited about the opportunity to address staffing challenges and enhance patient engagement through the power of technology.

The conference also explored innovative solutions to improve patient outcomes and operational efficiency. Sessions such as "Transforming Post-Acute Care" provided insights into strategies for optimal long-term health, including developing integrated care management systems and the concept of "Payvider" models within long-term care facilities.

Showcase:

•  Personalizing the Patient Experience: Harnessing the Power of AI to Drive Real Transformational Change
•  Nurse-Led Innovation Transforming Care Delivery Through Human-Centered Design
• The Drive Toward Long-Term Post-Acute Care Interoperability: Federal Reflections
• Artificial Intelligence and Healthcare: Addressing Legal and Operational Risks with Current Best Practices

At Qsource, we are excited to leverage these technological advancements in our quality improvement initiatives. We are committed to transforming care delivery through human-centered design and cutting-edge technology, from nurse-led innovation to the implementation of novel home-based care programs.

PADONA Conference: Enhancing Long-Term Care Quality

Earlier this month, we had the opportunity to engage with industry leaders at the PADONA (Pennsylvania Association of Directors of Nursing Administration) Conference, which was held at the historic Hershey Hotel. Our dedicated quality improvement specialist facilitated ample networking opportunities by connecting with other attendees to exchange insights on best practices in long-term care management and administration. As we reflect on our engagement at the PADONA Conference, we are inspired by the dedication and passion of nursing administrators in their pursuit of excellence. We are committed to championing quality enhancement in long-term care by forging partnerships and sharing resources to elevate the standard of care for older adults nationwide. We are excited to continue attending these types of events.

Keynote speeches at the conference delved into critical topics such as supporting dignity and risk-taking in older adulthood for nursing home residents, a deep dive into the most frequently cited clinical areas, and CMS updates on surveys and certification. These sessions underscored the importance of staff education and training in maintaining high-quality care standards within long-term care facilities.

Our Qsource experts recognize the vital role that nursing administration plays in ensuring excellence in patient care. That's why we are committed to providing comprehensive support to long-term care facilities across the region and beyond. From regulatory compliance to quality improvement initiatives, we are here to empower nursing administrators and their teams to deliver exceptional care to every resident.

CMS Quality Conference: Advancing Quality Measurement and Reporting

Qsource had the opportunity to attend the CMS Quality Conference on April 8-10, 2024, which was held at the Hilton Baltimore Inn Harbor. The conference provided a platform for discussing quality improvement in healthcare, where we focused on updates to compliance strategies and innovations in long-term care. Our organization is committed to implementing evidence-based practices to improve care delivery and outcomes. Our attendance at the CMS Quality Conference helped us to collaborate better among key decision-makers, resulting in better workflows and a deeper understanding of our alignment of goals and opportunities for improvement.

Key takeaways from the conference included discussions on quality measurement and the pursuit of becoming a High-Reliability Organization (HRO). We were inspired by the concept of striving for failure-free operations amid complexity and the innovative reporting and improvement strategies shared by keynote speakers. One significant item we learned from our participation was the standardization of emergency preparedness protocols for nursing homes. Through vetted methods and collaboration with nursing home leaders and trade associations, we developed an understanding of an assessment tool to enhance emergency preparedness standards across the board. 

Showcase:

• Strengthening Nursing Home Emergency Preparedness: Insights from Telligen’s Online Assessment Tool and Collaborative Strategies for Resilience
• Demonstrating Attributable Impact in Quality Improvement Through Success Stories
• CCSQ Priorities for 2024 and Beyond: Optimal Health for All People Across the Care Continuum
• Lessons Learned from the Forefront: Resident Socialization, Staffing Stabilization, and Facility Support

Our team operates almost entirely remotely, so attending conferences like the CMS Quality Conference provides us an invaluable opportunity for face-to-face interaction. It helps us build stronger relationships, share insights, and collaborate more effectively, ultimately improving the services we provide to our clients and partners. The conference allowed us to collaborate with others who work with CMS and other stakeholders to drive healthcare quality initiatives forward. We explored various topics, including asset management, focusing on maximizing the value of resources throughout their lifecycle in a cost-effective manner. 

ESRD Network staff participated in a session on using a structurally competent approach to overcome biases and inequities in kidney care. Applying this approach can help reduce health disparities and advance health equity. They also attended a meeting to improve donor authorization and kidney utilization. ESRD showcased their work ensuring quality care for dialysis patients and uninterrupted access to treatment.

We are proud to have our C-suite leadership team, ESRD experts, and QIO specialists actively engaged in these events. Their contributions enrich our collective knowledge and drive our mission forward. Stay tuned as we continue to leverage these insights to deliver exceptional quality improvement services and drive positive change in healthcare.

More To Come

We're excited to announce that we'll be participating in the American College of Health Care Administrators Convocation and Expo (ACHCA) in Myrtle Beach from May 6th to 9th as part of our ongoing efforts to improve healthcare. At Qsource, we understand the importance of quality care, especially in the long-term healthcare sector. During our booth exhibition at ACHCA, we'll be highlighting a new campaign that aims to help rescue facilities in immediate jeopardy situations, address CMS citations and Medicare STAR ratings challenges, and resolve serious issues uncovered during mock surveys. We're committed to working with healthcare providers to raise care standards and improve outcomes, ensuring that every resident receives the best possible quality of care; schedule time with our experts to learn more.

As a member of Texas LeadingAge, we believe that the upcoming events will provide us with a great opportunity to promote a better quality of life and care for older adults. This aligns with our core values at Qsource, where we are committed to supporting aging service providers in delivering person-centered care while maintaining high-quality standards. Our aim is to create environments where older adults can thrive, receive the care they deserve, and be treated with respect. We would like to invite you to join us as we exhibit our 50 years of experience as a healthcare quality improvement organization at LeadingAge Texas Annual Conference & Solutions EXPO  from May 20 to 22, 2024, in Round Rock, Texas; book a meeting with our experts after registering!  

As we dive deeper into our engagement season, we're thrilled to unveil a potential upcoming speaker engagement featuring our esteemed Qsource expert, Amanda Odom. Amanda has submitted a presentation that will shed light on the crucial significance of QAPI (Quality Assurance Performance Improvement) basics within healthcare organizations at the Tennessee Health Care Association Expo, set to take place at the Music City Center in Nashville from August 21st to 23rd, 2024.

In healthcare, continuous quality improvement efforts are pillars for enhancing patient safety and satisfaction. We seize this opportunity with great pride to impart insights and best practices to fellow healthcare professionals who are eager to embrace QAPI principles in their respective organizations.

Qsource's recent journey through healthcare conferences and events has been an exhilarating experience. With each interaction and exchange, our commitment to driving quality improvement in healthcare has only grown stronger. As we look back on the connections made, insights gained, and strategies explored, we are reminded of our passion for elevating healthcare standards. Our unwavering dedication to advancing healthcare excellence knows no bounds. We invite you to join us in this endeavor to make quality healthcare a reality for all. Let us work together to pave the way for a future where every person has access to quality healthcare. Together, we can make a meaningful difference in the lives of residents and providers alike.